PRIVACY POLICY

Soaring High Transportation LLC
MC Number: 97069117
USDOT Number: 6543173

Effective Date: October 5, 2026
Last Updated: October 5, 2026

Soaring High Transportation LLC ("Soaring High Transportation," "we," "us," or "our"), accessible at https://soaringhightransportation.com/, respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request an auto transportation quote, engage with our transportation brokerage services, make a payment, submit information through our forms, or communicate with us by telephone, email, SMS, or other communication methods.

By accessing or using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. ABOUT SOARING HIGH TRANSPORTATION LLC

Soaring High Transportation LLC is an auto transportation broker operating in the United States.

MC Number: 97069117
USDOT Number: 6543173
Business Type: Auto Transportation Broker

Soaring High Transportation LLC acts as a broker and arranges transportation services through independent motor carriers. We do not directly transport vehicles, operate carrier trucks, or employ the drivers responsible for physically transporting vehicles unless expressly stated otherwise.

Because we operate as a transportation broker, certain customer information may be shared with an authorized motor carrier when reasonably necessary to arrange and complete the requested transportation.

2. INFORMATION WE COLLECT

We may collect personal, business, transportation, payment, and technical information that you voluntarily provide to us or that is automatically collected when you interact with our website.

Directly Provided Information

Depending on how you interact with us, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Mailing or physical address

  • Billing information

  • Pickup and delivery addresses

  • Vehicle year, make, model, and condition

  • Vehicle Identification Number (VIN), when necessary

  • Vehicle operability information

  • Route and transportation details

  • Preferred pickup and delivery dates

  • Special transportation requirements

  • Payment and billing information

  • Information submitted through quote or contact forms

  • Information provided during booking

  • Customer-service inquiries

  • Communications between you and Soaring High Transportation LLC

Automatically Collected Information

When you interact with our website, we may automatically collect certain technical information, including:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Referring URLs

  • Pages viewed

  • Access times

  • Date and time of website visits

  • Approximate location derived from IP address

  • Standard web-server log information

  • Cookies and similar tracking technologies

Communication Preferences

We may collect and maintain records regarding your communication preferences, including:

  • Email subscription preferences

  • SMS opt-in status

  • SMS opt-out requests

  • SMS consent records

  • Communication history

  • Customer-service requests

  • Other communication preferences

3. HOW WE USE YOUR INFORMATION

We may use the information we collect for operational, business, legal, and customer-service purposes, including:

  • Providing auto transportation quotes

  • Arranging and coordinating vehicle transportation

  • Dispatching and coordinating shipments through authorized motor carriers

  • Processing transportation bookings

  • Managing pickup and delivery arrangements

  • Processing payments and deposits

  • Processing invoices

  • Communicating administrative messages

  • Providing shipment and dispatch updates

  • Sending schedule confirmations

  • Providing customer support

  • Responding to inquiries and requests

  • Sending service-related communications

  • Sending promotional offers and service updates where permitted and where you have provided the appropriate consent

  • Maintaining business and transaction records

  • Improving our website and services

  • Analyzing website usage and performance

  • Maintaining website security

  • Detecting and preventing fraud, abuse, and unauthorized transactions

  • Complying with applicable federal, state, and local laws and regulations

  • Responding to legal processes and regulatory requirements

  • Protecting the rights, property, and safety of Soaring High Transportation LLC, our customers, carriers, and others

4. HOW WE SHARE YOUR INFORMATION

We may disclose personal information to third parties in specific circumstances reasonably necessary to operate our business, provide requested services, comply with legal obligations, or protect our rights.

Motor Carriers

Because Soaring High Transportation LLC operates as an auto transportation broker, we may provide certain customer information to the independent motor carrier assigned to a shipment.

Depending on the transportation arrangement, information may include:

  • Customer name

  • Telephone number

  • Email address

  • Pickup location

  • Delivery location

  • Vehicle information

  • Vehicle condition

  • Pickup and delivery instructions

  • Other information reasonably necessary to arrange and complete transportation

We intend to share only information reasonably necessary to provide the requested transportation service.

Service Providers and Vendors

We may share information with trusted third-party service providers that perform necessary functions on our behalf, including:

  • Website hosting providers

  • Payment processors

  • Customer relationship management providers

  • Email providers

  • SMS and communication platforms

  • Analytics providers

  • Technology and software providers

  • Fraud-prevention providers

  • Professional advisers

  • Other business service providers

These providers may receive information reasonably necessary to perform their services and may be subject to contractual, confidentiality, or legal obligations.

Legal and Regulatory Obligations

We may disclose information when reasonably necessary to:

  • Comply with applicable law

  • Respond to a subpoena or court order

  • Respond to a governmental or regulatory request

  • Cooperate with law enforcement

  • Protect against fraud or illegal activity

  • Enforce our agreements and policies

  • Protect the safety, property, and legal rights of Soaring High Transportation LLC, our customers, carriers, or the public

Business Reorganization

We may disclose or transfer information in connection with a corporate sale, merger, consolidation, financing, acquisition, reorganization, or transfer of assets, provided that the receiving party handles the information in accordance with applicable law.

5. SMS & MOBILE CONSENT PROTECTION

Information obtained as part of the SMS consent process, including mobile phone numbers and SMS opt-in information, will not be shared with third parties or affiliates for their own marketing purposes.

We may use your phone number to send SMS communications for purposes for which you have provided appropriate consent, including transportation-related communications, appointment reminders, follow-up messages, shipment updates, scheduling communications, billing-related communications, and customer-service communications.

SMS consent is not a condition of purchasing any goods or services.

You may opt out of SMS communications at any time by replying STOP to any SMS message received from us.

For assistance with SMS communications, reply HELP or contact us using the information provided below.

Message and data rates may apply. Message frequency may vary.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may utilize cookies, pixels, analytics tools, and similar tracking technologies to:

  • Optimize your navigation experience

  • Remember user preferences

  • Understand website traffic

  • Analyze website performance

  • Improve website functionality

  • Measure marketing performance

  • Detect fraudulent or suspicious activity

You may adjust your browser settings to reject, delete, or restrict cookies.

However, disabling certain cookies may affect the functionality or availability of portions of our website.

7. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no website, electronic transmission, computer system, or storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary for legitimate business, operational, contractual, legal, regulatory, and accounting purposes.

Information may be retained to:

  • Provide our services

  • Maintain business and transaction records

  • Fulfill contractual obligations

  • Process and document payments

  • Resolve disputes

  • Prevent fraud

  • Comply with legal and regulatory requirements

  • Enforce our agreements

  • Maintain appropriate business records

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

9. YOUR RIGHTS AND CHOICES

Depending on where you live and subject to applicable law, you may have certain rights concerning your personal information.

These may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request information regarding how personal information is collected or used

  • Opt out of certain marketing communications

  • Exercise other privacy rights provided by applicable state law

Marketing Emails

You may unsubscribe from promotional email communications at any time by using the "unsubscribe" link included in the applicable email or by contacting us directly.

SMS Messaging

You may opt out of SMS communications at any time by replying STOP to any text message sent from our messaging line.

You may also contact us directly to request removal from our SMS messaging list.

After opting out, you may receive a final confirmation message. You will not receive additional SMS messages unless you provide consent again, except where permitted or required for limited purposes.

Data Access, Correction, and Deletion

You may contact us directly to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal requirements and exceptions.

10. CALIFORNIA PRIVACY RIGHTS

If applicable California privacy laws apply to you, you may have additional rights concerning your personal information.

Depending on the circumstances and applicable law, these may include rights to:

  • Know what personal information we collect

  • Request access to personal information

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt out of certain sales or sharing of personal information

  • Limit certain uses or disclosures where applicable

  • Receive equal treatment when exercising applicable privacy rights

Soaring High Transportation LLC does not intend to sell or rent customers' personal information for monetary consideration.

We will process qualifying privacy requests in accordance with applicable law.

11. CHILDREN'S PRIVACY

Our website and transportation services are intended for adults and businesses and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information.

12. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to or integrations with third-party websites and services, including:

  • Motor carriers

  • Payment providers

  • Communication platforms

  • Social-media platforms

  • Advertising services

  • Analytics providers

  • Other third-party websites or services

Soaring High Transportation LLC does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.

Your use of third-party websites and services may be subject to their own terms and privacy policies.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

13. PAYMENTS

When you make a payment through our website or through a third-party payment provider, payment information may be processed directly by the applicable payment processor.

We may receive transaction-related information such as:

  • Payment status

  • Transaction identifiers

  • Billing information

  • Limited payment details necessary to administer the transaction

We do not intend to store complete credit-card numbers or other sensitive payment credentials on our own systems unless expressly stated otherwise.

14. MARKETING COMMUNICATIONS

If you provide your contact information and appropriate consent where required, we may communicate with you regarding our services, promotions, offers, or other business-related information.

You may opt out of promotional email communications using the unsubscribe mechanism included in the communication.

You may also opt out of SMS communications by replying STOP to an SMS message.

Even if you opt out of promotional communications, we may continue sending necessary transactional or service-related communications concerning your quote, booking, payment, shipment, pickup, delivery, or customer-service request.

15. FRAUD PREVENTION AND SECURITY

We may use personal information to detect, investigate, prevent, and respond to:

  • Fraud

  • Unauthorized transactions

  • Identity theft

  • Abuse of our services

  • Security incidents

  • Illegal activity

  • Other activities that may threaten our customers, business, or systems

We may disclose information to payment processors, service providers, law enforcement, regulators, or other appropriate parties when reasonably necessary or legally required.

16. LEGAL AND REGULATORY DISCLOSURES

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable federal, state, or local law

  • Respond to a subpoena, court order, governmental request, or legal process

  • Cooperate with law enforcement or regulatory authorities

  • Protect against fraud or illegal activity

  • Enforce our agreements and policies

  • Protect the rights, safety, or property of Soaring High Transportation LLC, our customers, carriers, or other persons

As an FMCSA-regulated brokerage business, we may also maintain or provide records where required by applicable transportation laws and regulations.

17. DO NOT SELL OR RENT PERSONAL INFORMATION

Soaring High Transportation LLC does not intend to sell or rent customers' personal information for monetary consideration.

We may, however, disclose information to motor carriers, service providers, technology providers, payment processors, communication providers, and other parties as reasonably necessary to provide our services or operate our business.

If our data practices change in a way that materially affects this statement, we will update this Privacy Policy as appropriate.

18. SMS TERMS AND CONDITIONS

Our SMS communications are also subject to the SMS provisions contained in our Terms and Conditions.

SMS communications may include:

  • Transportation updates

  • Quote follow-up messages

  • Appointment reminders

  • Booking communications

  • Pickup and delivery updates

  • Scheduling communications

  • Billing-related communications

  • Customer-service communications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by texting STOP.

For assistance, text HELP or contact us using the information below.

SMS consent is not a condition of purchasing any goods or services.

For additional SMS terms, please review our Terms and Conditions.

19. CHANGES TO THIS PRIVACY POLICY

Soaring High Transportation LLC reserves the right to amend or update this Privacy Policy periodically to reflect changes in our business, services, technology, legal requirements, or privacy practices.

Any modified version will be posted directly on this page with an updated "Last Updated" date.

Your continued use of the website or services following any modifications constitutes acknowledgment of the updated Privacy Policy to the extent permitted by applicable law.

20. CONTACT US

If you have questions, feedback, privacy requests, or data requests concerning this Privacy Policy, please contact us using the information below:

Soaring High Transportation LLC
MC Number: 97069117
USDOT Number: 6543173

Website: https://soaringhightransportation.com/
Privacy Policy: https://soaringhightransportation.com/privacy-policy
Terms & Conditions: https://soaringhightransportation.com/terms-and-conditions
Email: shane@soaringhightransportation.com
Phone: +1 (703) 389-0015

Office Hours:
Monday – Friday: 7:00 AM
Saturday – Sunday: Closed / By Appointment